Frequently Asked Questions
What is ZuperBid?
Zuperbid is an online marketplace for the restaurant and bar supply industry. What does that mean? We are connecting restaurant and bars with the top suppliers in their area and throughout the US – allowing for easy price and service shopping to get your business the best deals.
How does it work?
It’s easy! All you need to do is to create an account on ZuperBid.com. Then log in, and fill-out a bid request form. The form is designed to guide you to assure proper bid handling. We then send that bid request to our prescreened suppliers which ZuperBid chooses to best fit your needs, and you then decide which bid you will like to accept.
What about my privacy?
Privacy is very important to us. This is why our suppliers never know which company they are bidding on. If you have any questions on any bid before accepting it, you simply shoot us an email or give us a call and we will work with the suppliers to get your questions and/or concerns resolved. Once you have accepted a bid, we then put you in contact with your supplier and they complete the order from there. Easy, right?
How do I know I am working with reputable suppliers?
We prescreen all of our suppliers throughout the United States. Our team makes sure we are only using the best suppliers available. We also will ask you to rate your experience after each bid completed – making sure you are only receiving the best service available. The ZuperBid team only wants the best in our marketplace.
As a restaurant/bar, am I charged a fee?
Absolutely not! You will never be charged a fee from ZuperBid. We collect our fee directly from the suppliers.
I am a foodservice supplier, how do I join the marketplace?
Easy! Simply click on our Register Tab and create a free online account. We then will be in contact with you, and will work to get you all of the bids available in your area and throughout the US that we feel fit your business. If you have any questions, please feel free to call us toll-free at (844) ZUPER-BID or via email at info@ZuperBid.com.
Where is Zuperbid located?
Our corporate office is located in San Diego, California; however, we have representatives throughout the US and are continuously growing our marketplace.
What’s up with the Zebra?
Oh him? That’s Zippy the Zebra… he pretty much makes sure everything runs smoothly at ZuperBid. He also pours a mean Manhattan.